Privacy Policy

Genrise Inc. ("Genrise," "we," or "us") welcomes your interest in our company and our services that enable consumer brands to grow their digital shelf market share through content optimization. This Privacy Policy explains how we collect, use, share, and protect your Personal Information, and the choices you have.

Scope

This Privacy Policy applies to Personal Information Processed by Genrise Inc. in our business, including on our websites (each a "Site"), forums, blogs, and services (collectively, the "Services"). All those Processing Personal Information for us are expected to comply with this Privacy Policy.

What personal information do we collect?

We collect Personal Information from our customers, users, and visitors of our site in various ways:

Account creation or requesting a demo: Full name and email address; for demos, we collect name, business email, company, job title, and phone number.
Communications with us: Includes email, phone number, and any other contact details you provide.
Security credentials: User IDs, passwords, and other authentication data.
Financial information: Data necessary for payment processing.
Surveys: Voluntary information provided in surveys.
Posting: Content on forums, blogs, or social media pages is public.
Information from other sources: Including third-party platforms and services.
Automatic data collection: Includes IP address, browser, device info, location data, cookies, and more.

How do we use your information?

We Process Personal Information for purposes including:

To provide Services: Responding to queries, managing accounts, delivering services, and customer support.
Administrative purposes: Analytics, service improvement, fraud prevention, legal compliance.
Marketing: Offering materials, direct marketing, and tailored content.
De-identified and aggregated information: For internal use, analytics, and legal purposes.
Other legitimate interests: Such as research and fraud prevention.

With whom do we share your information?

Vendors and service providers: IT, support, payment, and site services.
Friends or colleagues: Via referral services.
Marketing and advertising partners: For targeted advertising (with opt-out options).
Legal or security needs: For compliance, protection, and enforcement.
Corporate transactions: As part of mergers, acquisitions, etc.

Cookies and interest-based advertising

We and third parties use Technologies such as:

Cookies: Store preferences.
Pixel tags: Track page and ad engagement.
Analytics: Analyze usage (e.g., Google Analytics).
Advertising Technologies: For targeting and relevance.

Third party websites, social media platforms, and SDKs

Our Services may link to third-party sites and use SDKs that may collect your information. Review their privacy policies before engaging.

International data transfers

Personal Information may be stored or processed globally, including in countries with different privacy protections.

Your choices

General: Opt out or withdraw consent.
Email and telephone communications: Unsubscribe via email link.
“Do Not Track”: Not supported.
Cookies and advertising preferences: Manage via browser/device settings and ad opt-out links.

Rights of access, rectification, erasure, and restriction

Where applicable, you may:

Confirm processing;
Access or receive copies of data;
Request data portability;
Restrict, correct, or delete data.

To exercise your rights, contact us using the information below. We may verify your identity before fulfilling requests.

Data retention

We retain your Personal Information as long as necessary to provide Services or for business and legal purposes.

Security of your information

We take reasonable measures to protect your data. However, no method is 100% secure. We may contact you regarding security matters electronically.

Children’s information

We do not knowingly collect information from children under 13. Contact us if you believe we have collected data from a child.

Supervisory authority

If you're in the European Economic Area, you may lodge complaints with a supervisory authority.

Changes to our privacy policy

We may update this Privacy Policy at any time. Changes will be posted and effective as described. Continued use constitutes acceptance.

Definitions

"Personal Information" means any information about an identifiable individual.
"Process" or "Processing" means actions performed on data (collection, use, storage, etc.).

If you have any questions about our privacy practices, contact:

Genrise Inc., Attn: Privacy Office

2261 Market Street STE 22539
San Francisco, CA 94114
info@genrise.ai